The performance of your online store can make or break your growth and if you are looking to expand in the long run and create the best experience for your clients including increasing your reputation, customer engagement, and loyalty then you need to use a cloud based server monitoring system. This can not only improve your digital performance but help you to exceed consumer expectations and deliver a great experience.
Here are some reasons why you need to move to the cloud to improve your eCommerce store.
- Single platform monitoring and infrastructure
Most businesses have an on-premise infrastructure and this means that you not only need to hire an IT team to monitor, upgrade, update and repair your software but will require to pay for space, salaries, utilities, and additional space. A cloud provider will upload all your data, information, client files, and documents online which allows you to save on money, energy, and time. Not only this, but you’ll have additional space, added protection, enhanced performance, complete access to your apps and network as well as be able to edit, monitor, and update your site from any location in the world using any device.
- Monitor consumption levels
A cloud based server monitoring allows you to check the consumption levels and the impact of cloud services to ensure that your cloud resources are at the same level as your business requirements. This lets you pay as you go, check your expenditure, and even be aware of your credit usage, balance, and other charges. If you are having a sale or a launch and your server is backed up, other servers in the area will step in and ensure that your website loads quickly, this allows you to continue the sale successfully and simply scale down your storage needs after the sale is over.
- Improve the end-user experience
Your cloud platform should seamlessly blend in with your end-user experience to show you how users interact with your website. This allows you to tune in with your business needs and set up alerts for users experiencing issues like slow navigation, loading speed, response time, and more and generate the data so that you know what to improve in case of any issue. Your cloud provider will even give you a dedicated 24/7 IT support team that will help you tackle customer complaints, respond to them promptly, help you troubleshoot via calls or live chat as well as monitor your website for threats like viruses, malware, third-party applications, and inform you of the same.
Customer expectations are increasing and users want websites that are quick, easy to navigate, and meet their needs. Moving to the cloud allows you to increase your security, maximize your performance, offer you more support, storage, and boost your quality which allows customers to have a great first impression of your brand which in turn will boost sales, gain a footing over your competition, and increase your return on investment.